These terms apply to your use of this website and to quotations and orders for diamonds, jewellery and services from Sheladiya Diamond. By using the website or placing an order, you agree to them.

Who we are

Sheladiya Diamond, a sole proprietorship of Hardik Kumar Mansukhbhai Sheladiya
301-Siddharth Complex, Above Navrang Khaman, Hirabaug Circle, Varachha Road, Surat, Gujarat 395006, India
GSTIN: 24EFNPS7726M1ZK
Email: sheladiyadiamond@gmail.com · Phone: +91 98251 65050, +91 87339 47879

Using this website

The information on this website is for general guidance. You may use it for your personal or business research, but you may not copy, scrape or republish its content for commercial purposes without our written consent, or do anything that harms the website or its visitors.

Our products

  • We make and sell laboratory-grown diamonds, grown by Chemical Vapour Deposition (CVD), and jewellery set with them. We describe them as laboratory-grown diamonds and disclose the growth method and any post-growth treatment on quotations, invoices and certificates, in line with Indian Standard IS 19469:2025. See our Disclaimer & Diamond Disclosure.
  • Grading reports are issued by independent laboratories such as IGI, GIA or GCAL and are the laboratory's opinion of the stone.
  • Gold jewellery sold in India is hallmarked by the Bureau of Indian Standards (BIS) with a unique HUID, as required by law.
  • Photographs, illustrations and 3D views are for guidance. Each diamond is unique; the stone you receive is described by its grading report or our written specification.

Quotations, prices and payment

  • Prices shown on this website, including our Price List and Gold Rate pages, are indicative and are not an offer. Diamond and gold prices change daily; a price is binding only in our written quotation or proforma invoice, for the period it states.
  • Prices are in Indian rupees unless stated otherwise. GST and other applicable taxes are charged as shown on the quotation and invoice.
  • Payment terms, including any advance for made-to-order items, and accepted payment methods are stated in the quotation. Production begins after we receive the agreed advance.
  • A contract is made when we confirm your order in writing (email or WhatsApp counts).

Made-to-order jewellery

Custom pieces are made to the design and specification you approve. Handmade jewellery can differ slightly in metal weight and measurements from the estimate; the final invoice states the actual weights.

Delivery, returns and cancellation

Delivery is covered by our Shipping & Delivery Policy, and returns, refunds and cancellations by our Returns, Refunds & Cancellation Policy. Both form part of these terms.

Zarna Jewels and other websites

This website shows designs from our retail brand Zarna Jewels and links to zarnajewels.com and social media. Purchases on zarnajewels.com are governed by the terms published there. We are not responsible for the content of websites we do not control.

Intellectual property

The text, designs, photographs and graphics on this website belong to Sheladiya Diamond or are used with permission, and may not be copied for commercial use without our written consent.

Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability for an order is limited to the amount paid for that order. Nothing in these terms limits your rights under the Consumer Protection Act, 2019, or any liability that cannot be limited by law.

Events beyond our control

We are not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, strikes, government action, customs holds or carrier disruptions. We will tell you promptly and, if a delay is long, you may cancel for a refund of amounts paid for undelivered items.

Governing law and jurisdiction

These terms are governed by the laws of India. Subject to the right of consumers to file complaints before the Consumer Commission of their own district under the Consumer Protection Act, 2019, the courts at Surat, Gujarat have exclusive jurisdiction over any dispute.

Complaints

Please contact our Grievance Officer first. See Grievance Redressal.

Changes

We may update these terms. The version published on this page when you place an order applies to that order.